FAQ
Have questions? We have answers. Browse our frequently asked questions for quick information about our OEM manufacturing services.
We provide the manufacturing capability, technical support and project resources needed to develop and produce customised health supplements according to agreed specifications. This allows brand owners to focus more on marketing, brand building, distribution and sales while working with an experienced manufacturing partner.
Yes. We offer flexible product development options. You may choose from our existing formula concepts, provide your own formula, or propose specific raw materials. All formulas and client-supplied materials are subject to technical feasibility, documentation review, regulatory suitability and incoming quality requirements.
Yes. Our formula library covers a range of wellness categories, including immune support, joint and bone health, men's health, beauty, healthy weight management and general wellness. Contact our project consultants to discuss suitable concepts and customisation options.
Yes. We offer customisable packaging options to support your brand identity and product requirements. Our team can coordinate with you on packaging format, dimensions, artwork specifications and practical considerations. Final options remain subject to supplier availability, minimum order quantity and technical feasibility.
Click “Contact Us” and provide the following information: • Intended product function or positioning • Preferred or required ingredients • Dosage form • Pack size and packaging format • Estimated order quantity Our team will review the information and contact you with the next steps.
Facility visits may be arranged by appointment, subject to production schedules, confidentiality, hygiene and safety requirements. Please contact us in advance so our team can coordinate the visit.
Our OEM services are suitable for established brands expanding their product lines, entrepreneurs developing a new concept, distributors, retailers, wellness businesses and organisations seeking customised health supplement products. Each project is reviewed according to its specific goals and requirements.
Depending on product eligibility, transaction structure and destination requirements, available documents may include a Certificate of Analysis (COA), Certificate of Origin (COO) and Certificate of Free Sale (CFS). Other supporting documents may be discussed where applicable. Availability and issuance conditions vary by document and project.
For eligible products, we can discuss support for a Halal certification application. Ingredient selection, manufacturing conditions, documentation and approval remain subject to the requirements of the relevant Halal certification body.
Yes, products may be exported to overseas markets, subject to the regulations, registration or notification requirements of the destination country. We can provide available manufacturing and export-support documents where applicable; the brand owner or importer remains responsible for confirming market-specific compliance.
Yes. Sample development is available to help you evaluate the product before commercial production. Sample quantity, development time and applicable fees depend on the formulation, dosage form, ingredients and number of revision rounds.
The typical lead time is approximately 2–3 months after order confirmation. Actual timing depends on formulation complexity, raw material and packaging availability, testing requirements and order quantity. Projects using approved client-supplied materials may require less procurement time.
Initial consultation and quotation are generally provided without charge. Fees may apply for sample development, specialised testing, regulatory services, certification applications, custom tooling or other project-specific work. Any applicable charges will be communicated before proceeding.
Please refer to the “Production Timeline” section for an indicative project flow. As each formula, material and packaging configuration is different, contact us for a timeline assessment specific to your project.
